Yes The tickets from what you described were transferred over to you by the seller to accept. Lindsay is the author of this solution article. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Don't show them on your phone. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. On stub hub, I got screwed. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." Customer service all the way to your seat, 2000-2022 StubHub. In most cases, tickets aren't issued until 24 hours before the event. But, no need to worry on that actually as you do have the tickets! User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. 1. Why are my credit card details necessary? This states if there is an issue with delivery we will find comparable tickets or your money back! In the form of a scam, a seller will set a competitive ticket price. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). You will enter your community username and new password and done! Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Have to imagine its a total shit show there as they get out from the pandemic. All Rights Reserved. Create an account to follow your favorite communities and start taking part in conversations. You will enter your community username and new password and done! Did you find it helpful? Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Event is September 26. We are changing the way you register and sign-in to the StubHub Community. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Help us improve this article with your feedback. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. What happens if events are postponed or rescheduled? You will enter your community username and new password and done! Don't show them on your phone. . Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Kasper is not the only fan who. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. In most cases, tickets arent issued until 24 hours before the event. All Rights Reserved. . As long as you claimed the tickets in your App, you'll be good to go. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Tickets for these new dates will go on sale March 3 at 10 am local time . If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Hey this was just happening to me as well. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Thanks for any help. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Select your seats Provide account and payment information We are changing the way you register and sign-in to the StubHub Community. doesn't leave me any wiggle room Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. What happens if events are postponed or rescheduled? If so, wait a few minutes. Thanks. Press question mark to learn the rest of the keyboard shortcuts. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Then go to team "Colorado Rockies" and your tickets should be in there. Create an account to follow your favorite communities and start taking part in conversations. Yes (Game is day after tomorrow). Do I need to verify my email address to access tickets? Probably way understaffed at the moment. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. they have until November 3rd to deliver, and the show is on the 4th. No. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We'll pay you through your payment method if your tickets sell. Did you find it helpful? I check the L.A. Superior court site daily and the ticket is still not in the system. Yes No. Which unfortunately means replacements are sometimes not possible. Press J to jump to the feed. Remember, you need to print these tickets. I never received an email. Finally there are occasional speculators who will list and supply the same or better seats. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. How you get your tickets depends on the kind you bought. What happens if events are postponed or rescheduled? Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. After the switch, you will enter the email address you use to access the community in order to reset your password. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Thanks! If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Sorting by date helps you discover events,. Danielle is the author of this solution article. Yes No. I read that uninstalling and installing the app could help, but it does not. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or selling tickets that arent available yet. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. If you buy you are covered by Stubhub fan promise. Sometimes season ticket holders for the venue have access. Thanks. Ticket Listing Information 9. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. If you have the PDF file, you can relist them and upload the tickets. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. We are changing the way you register and sign-in to the StubHub Community. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. You will enter your community username and new password and done! How do I determine the seat numbers for a ticket listing? My court date listed on the ticket says 9/19. Ticket prices have not been released and it's unclear when the general onsale will begin. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. Danielle is the author of this solution article. on tickets issued to original buyers. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. You see that, so you jump in and try to buy these good tickets. Re: selling tickets that arent available yet. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Select the date of the event and the type of ticket you're selling. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Help us improve this article with your feedback. Stubhub doesn't guarantee anything. Customer service all the way to your seat, 2000-2022 StubHub. Not getting your tickets until the day of the event has become more common with venues. If you have replacement tickets to offer, list the ones you have. If not, tap on the team name filter to change. Why does it out that date if closer to 24 hours? So sorry to hear about the tickets and the event being sold out! You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Some teams, venues, or artists put delivery delays. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Prices are set by sellers and may be above face value. In order to sell tickets on StubHub, you need to: Create a StubHub account. Danielle is the author of this solution article. List the details of the ticket. You'll pick up your tickets on event day. Print. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How can I access my contacts? Bought my tickets 4/6, said they would be ready 4/22. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. They also get to itemize how those prices are calculated. Apparently they should be ready by midnight tonight. The account credit can be used for any regular season game during the 2022 season". A place to discuss and share all matters concerning singer, Lana Del Rey. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Sorry we couldn't be helpful. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. About 3 business days before the event. In most cases, tickets arent issued until 24 hours before the event. Select the game to which you want to buy tickets. Some fans had sticker shock when tickets . Download the MLB Ballpark app. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You might have to create an account. Like eBay, StubHub ignores design in favor of data. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Find or create the event you selling the tickets for. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Please try again." You are buying tickets from a third party; StubHub is not the ticket seller. What are "Email Delivery" and "Instant Download" tickets? Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. I'm not sure what I need to do if I can't pay it by the court date. Anyone know what to do? I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. I linked my Astros ticket account and MLB account in the past. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Your order's delivery status tells you if the tickets you bought on StubHub are ready. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. They should appear on the site soon. Stubhub has had some serious software glitches the past few months. Yes Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Customer service all the way to your seat, 2000-2022 StubHub. Press question mark to learn the rest of the keyboard shortcuts. Sorry we couldn't be helpful. Help us improve this article with your feedback. . Are you within 48 hrs of the event? Will my seats be side by side? You will enter your community username and new password and done! Make sure you signed in with the right account. I bought tickets to tonight's MLB All Star game a few days ago. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. We are changing the way you register and sign-in to the StubHub Community. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). StubHub is the OG of ticket resale. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. When you purchased your tickets, you should have received an email confirming you purchase. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products.