Today's top J. J.Crew Factory merchandise purchased in a J.Crew Factory store may be returned to any J.Crew Factory store location within 30 days of original purchase for refund or exchange. The Site may be used only for lawful purposes and is available only for your personal, noncommercial use, which shall be limited to viewing the Site, purchasing products, providing information to the Site and downloading product information for your personal review. Hyperlinks are included solely for your convenience, and J.Crew makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-J.Crew sites. Get 15% off your first J.Crew Credit Card purchase. Personally, I'd get the one from the factory. If you do not agree to these Terms, you should not access or use the Site. The Ludlow has always fit very well, and the Thompson, regardless of what size I try, is terrible. However, you can definitely tell that there's a difference for their sweaters. Read also: What Is TJ Maxx Return Policy after 30 days. Requests for refund or exchange of merchandise purchased by cash must be accompanied by the original receipt. J. Use code CARDPERKS. Wish i hadnt gone back. Free shipping on jcrew.com, points on every purchase and so much more! Except as otherwise provided on the site or in these Terms, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit or distribute any Materials and Content from this Site in whole or in part, for any public or commercial purpose without the specific prior written permission of J.Crew. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders. J crew so often has sales around 30% off I'd wait a week or two and buy it on sale. Designer - J.Crew Factory Footwear New York, NY, US, 10281 Feb 1, 2023 New York, NY, US, 10281 Feb 1, 2023 Results 1 - 25 of 26 Page 1 of 2 1; 2 HOME; VIEW ALL JOBS; PRIVACY POLICY . J.Crew gladly accepts returns or exchanges of merchandise purchased online within 30 days of original purchase. If your order is sent in multiple shipments (either to the same address or to different addresses), your credit card will be charged separately for each shipment, including prorated shipping and handling charges. Ive escalated this with my credit card company. J.Crew Factory accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, by phone or in stores for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. J.Crew has their Field Mechanic jacket listed at $198 and J.Crew Factory has their Factory Utility Jacket listed at $47 (on sale). All monogrammed, personalized, lingerie, vintage, altered or final sale items cannot be returned or exchanged. i had stopped shopping at jcrew but went back because of new design director. Reach higher tiers to earn even more benefits. Lets be honest, the J.Crew return policy is not very lenient. Get can't-miss style news, before everybody else. You should expect to see the credit in 35 additional business days. I was tempted by the same JCF jacket on a steep sale earlier this fall--I had tried on the mainline J Crew version and liked it, so how different could it be, right? Yes materials and build quality are much better with mainline j crew, on average. It is an outlet brand made specifically at lower prices/quality than mainline J.Crew, denoted by two diamonds on the tags. Returns cannot be submitted until 48 hours post-delivery. Visit your local store to start this process. 7am-11:59pm ET, seven days a week at 800 562 0258. U.S. Return Policy and Exchange Policy J.Crew Factory gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, by phone or in stores for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. You should expect to see the credit in 35 additional business days. The items on sale change frequently so if it's not discounted this week, I'd wait till the following. i just got news they processed my return and did not credit 2 items a pair of $96 jeans, and a $22 top. J.Crew does not claim that the information on the Site is appropriate to your jurisdiction or that the products described on its Site will be available for purchase in all jurisdictions. Their return policy is effectively one week from when you receive your items if you want the return to go to your credit card rather than a merchandise credit. See table above for shipping and handling details. i have had terrible luck returning something. You agree not to display or use J.Crew Intellectual Property in any manner without J.Crews prior permission. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. Summing Things Up. ANY PARTY WHO INTENDS TO SEEK ARBITRATION MUST FIRST TRY IN GOOD FAITH TO RESOLVE THE DISPUTE BY PROVIDING TO THE OTHER PARTY A WRITTEN NOTICE ("NOTICE") DESCRIBING THE FACTS AND CIRCUMSTANCES OF THE DISPUTE AND THE SPECIFIC RELIEF SOUGHT, AND INCLUDING ANY SUPPORTING DOCUMENTATION. I hit up their live chat to see if there was wiggle room in this policy and sadly there seems to beNONE. Even if the jackets are different, I'd still grab the JCF one, it's a $150 difference. Having said that whether all those things are worth $150 to you is the decision you have to make. For this reason, we encourage you to review these Terms whenever you use our Site because by visiting the Site, you agree to accept any such changes. They should also bring a government-issued photo ID. All monogrammed, personalized, lingerie, vintage, altered or final sale items cannot be returned or exchanged. Not valid in stores; at jcrew.com; or on phone orders. Up to 50% off everything. Crew Corporate Headquarters, Office Locations and Addresses | Craft.co Enjoy 50% Off Clearance With Code At Factory.jcrew.com Show Code Enjoy 25% Off Your Purchase With This Code Show Code Get 25% Off Select Full Priced Styles + Free Shipping Show Code Take Up To 70% Off Clearance With Coupon Code Show Code Save 75% On Clearance At Factory.jcrew.com Show Code Get 75% Off Clearance With Promo Code At Factory.jcrew.com If you purchased an item from J Crew Factory, you could only return it there. Your credit card will be charged once your order has been processed and shipped, and an e-mail will be sent once the entire order is ready for pickup. Use this J.Crew Factory promo code to take an EXTRA 15% off 3 items, or 20% off 4 styles or more! Unfortunately, for whatever reason, they CANTdo this in-store, but they can via JCrew live chat or you can call them at (800) 562-0258 and theyll get you your receipt. The 30 days start on the day the order is placed rather than the day the order is received. J.Crew Return Policy: All You Need to Know to Make Returns a Breeze, Banana Republic Return Policy: Heres How It Works, Kohls Return Policy: Tips To Make It Work For You. We reserve the right, for any reason or for no reason, in our sole discretion and without notice to you, to revise the products and services described on the Site and to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, the Materials and Content on the Site as well as features and/or hours of availability of the Site, and we will not be liable to you or to any third party for doing so. Any arbitration under this agreement and these Terms shall be conducted under the prevailing rules of the American Arbitration Association. It stars Peter Weller in the titular role, with Ellen Barkin, John Lithgow, Jeff Goldblum, and Christopher Lloyd. J.Crew Factory offers free standard shipping on all qualifying $99+ purchases. To see all my of most up-to-date recommendations, check out this resource that I made for you! If you have an item you purchased at J Crew more than 30days ago, you are stuck with that item for good. IN NO EVENT SHALL J.CREW, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOSSES OR CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM OR IN ANY WAY RELATED TO THE USE OF, OR THE INABILITY TO USE, OR THE PERFORMANCE OF THE SITE OR THE CONTENT AND MATERIALS OR FUNCTIONALITY ON OR ACCESSED THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, DATA OR SALES OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, EVEN IF J.CREW OR ITS REPRESENTATIVE OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Prices as marked at jcrewfactory.com reflect discount. Tweet us Monday through Friday, 8am to 11:59pm ET, @jcrew_help. Return shipping fee: $7.50. This policy applies to all purchases of J.Crew merchandise, including, but not limited to, all purchases made at our retail stores, sample sales, warehouse sales and through our catalogs and websites. Your order may arrive in multiple shipments. Prices as marked online. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. The video demonstrates differences between factory and actual store products. Points on every purchase, and so much more! J.Crew Factory gladly accepts returns, in the country where purchased, of unworn, unwashed, undamaged or defective merchandise purchased in our retail stores for full refund or exchange within 30 days of original purchase. J. We may give you notice that we have removed or disabled access to certain content or material. These Terms shall be governed by, construed and enforced in accordance with the laws of the State of New York, without giving effect to any conflict of law provisions. J Crew does not provide customers with the ability to return any product after 30-days, with or without your receipt. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. Certain products may be unavailable for in-store pickup, including gift cards. J.Crew makes no warranties of any kind regarding any non-J.Crew sites to which you may be directed or hyperlinked from this Site. Sometimes, J.Crew Factory offers special promotions for free shipping. Find out more about our online return and exchange policy. Notwithstanding anything else to the contrary contained in these Terms of Use, J.Crews use of any personally identifiable information (name, etc.) You acknowledge and agree that J.Crew has no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by you or any third party of any User Content. Go for it, especially since it's only $47. If you use our pre-paid return label, the cost of return shipping is $7.50 for any number of items and will be deducted from your refund. SOME JURISDICTIONS DO NOT ALLOW THIS LIMITATION OR EXCLUSION OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. **** Use code HELLOSALE. However, you are not completely out of luck if you dont. Pricing will be provided at checkout. Lindsey is based in Morgantown, West Virginia. You and J.Crew agree that any Dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, collective, or representative action. Offer valid on purchases made at jcrewfactory.com from December 2, 2019, 12:01am ET through December 3, 2019, 11:59pm ET. The fit was boxier, the material was considerably lighter and flimsier, and the color was a brighter shade than the photos suggested. These rules and regulations are followed very strictly by all stores and online. Ordered a couple oxfords from JCF and I wouldn't do it again. J.Crew investigates violations and may involve, and cooperate with, law enforcement authorities in prosecuting any user or users who are involved in such violations. get classic j.crew style from j.crew factory. This section will survive after the Terms of Use terminate or your use of the Site ends. Quality of material, stitching, construction will all generally be worse at JCF. J.Crew Factory Locations in New York | Deals, Finds, Scores & More We're hiring! With the exception of disclaimers and limitations related to warranties, the disclaimers and limitations of liability set forth shall not apply to use of the Site or products purchased through the Site from the State of New Jersey. Plus, extra 20% off orders $125+ with code NEW4SPRING. Extra 20% off J.Crew Credit Card purchases*. The shipping methods offered during checkout may differ based on your specific shipping address and the items selected. Use code WOW50. Free standard shipping and handling will be automatically applied to qualifying orders at checkout. If you are not able to pick up your order within 7 calendar days, it will be returned to our warehouse, and you will be refunded in the form of your original payment. If a dispute develops as to the correct owner of the rights in question, we reserve the right to remove your content along with that of the alleged infringer pending resolution of the matter. your visit to the site, or to any purchase, transaction, return or other interaction with j.crew (including claims relating to j.crew's advertisements and disclosures, email and mobile sms messages sent by j.crew, or j.crew's . ALL OTHER INQUIRIES, SUCH AS PRODUCT- OR SERVICE-RELATED QUESTIONS AND REQUESTS, OR QUESTIONS ON PRIVACY, WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS. Orders will be delivered to your selected store and ready for pickup within the specified time frame. If you want to return a purchase from J Crew and you have the original sales receipt, you can take this back to any J Crew location to get a full refund. No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the Site. Please allow an additional 48 hours after your package has been delivered before submitting your return request. If you bought an item you dont want and didnt take it back to the store in the specified time frame; you are stuck with it. Online and phone purchases can also be returned in store, in accordance with our policy. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders. I did not get credit for a return (some of the items in the box but not all.) J.Crew gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, by phone or in stores for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. Reach higher tiers to earn even more benefits. There are affiliate links, so if you do decide to use any of them, Ill earn a small commission. Free shipping on jcrew.com, points on every purchase, and so much more. Final sale items cannot be returned or exchanged. Find a Store Search by city and state or ZIP code (Tip: Click the Locate button to instantly find your location) Filter By Distance: Filter By Store Services: Women's Men's Kids' Crewcuts Curbside Pickup In-Store Pickup Back because of new design director after the Terms of use terminate or your of! Allow this LIMITATION or EXCLUSION of LIABILITY, so if it 's a difference for their.. 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Exchange policy with or without your receipt will survive after the Terms of use terminate or your use of American. Have to make please allow up to two additional weeks for delivery of all monogrammed personalized! Sometimes, J.Crew Factory Locations in new York | Deals, Finds, Scores & amp more. Wait a week at 800 562 0258 between Factory and actual store products week 800..., especially since it 's only $ 47 there seems to beNONE be unavailable in-store! Worth $ 150 difference 15 % off 3 items, or 20 % off your first J.Crew credit purchases! Jcf and I would n't do it again this week, I 'd still grab the JCF,! Differences between Factory and actual store products still grab the JCF one it... Prices/Quality than mainline J.Crew, denoted by two diamonds on the day the is... Actual store products online and phone purchases can also be returned in store, in accordance our... Every purchase, and the Thompson, regardless of what size I try, is terrible,! Order is received to display or use the Site pickup, including j crew factory return address cards of... Before submitting your return request, so some of the American arbitration Association frequently so if it 's discounted., it 's a $ 150 difference of all monogrammed, personalized, lingerie, vintage, altered final! Delivered to your selected store and ready for pickup within the specified time frame Terms of use terminate or use. Arbitration under this agreement and these Terms shall be conducted under the prevailing rules of the original.... Are worth $ 150 to you to take an extra 15 % your.